Podcast: Scaling a TMC built on modern infrastructure
- Additional products
- Seat 1A
Spotnana Seat 1A
Explore Spotnana’s white-glove service for VIP travelers.
Time is an executive’s most valuable resource
Through our Seat 1A service, Spotnana ensures your VIP travelers receive personalized, proactive, white-glove service delivered by an elite team of Travel Experience Agents.
VIP travel booking with a personal touch
In addition to booking standard trip options, our Seat 1A agents provide expert assistance with:
- Private jet and yacht charters
- Black car reservations
- Villa rentals
- Companion and leisure travel assistance
Proactive trip management services
Seat 1A Customer Experience Agents ensure trips are as seamless as possible from start to finish through:
- Proactive trip quality control checks
- Disruption assistance
- Lost luggage assistance
- Waitlist monitoring
Securing premium travel experiences
Where available, Seat 1A agents secure additional amenities that enhance trip experiences, such as:
- Early check-in and late check out
- Service tier upgrades
- Food and beverage credits
Combining unbeatable technology with exceptional service
Provide your VIP travelers with access to the world’s most advanced travel platform.
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Comprehensive global content
Spotnana brings together content from the widest range of sources, including the deepest direct integrations with top airlines. -
Powerful self-service capabilities
In addition to providing a direct line to expert travel agents, we enable busy VIPs and EAs to modify trips on their own with a few clicks. -
One platform for travelers and agents
Agents have access to the same content, profiles, and negotiated rates as the travelers they serve, resulting in faster response times.
The easiest way to manage VIP travel
Seat 1A enables VIPs to focus on where they’re going, not how to get there.
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Personalized VIP traveler profile consultation
We arrange a private conversation with a Seat 1A agent to learn the exact needs and preferences of each traveler. -
Pay only for what you use
We charge an all-inclusive flat fee when you book a trip - there are no additional fees for contacting an agent for support.
Explore Spotnana’s rapidly growing suite of travel products
Simplify travel management and elevate travel experiences.
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Online Booking
Experience the world’s most advanced travel platform with comprehensive content and global servicing.