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Spotnana powers travel for CadenceToday, I am proud to announce that Cadence has selected Spotnana to help them modernize the infrastructure powering their TMC. Spotnana is rapidly developing a comprehensive set of capabilities to help TMCs reduce operating... -
Podcast: How Qualtrics optimizes its travel programActionable data insights are crucial for travel managers looking to improve their programs and the experience of their travelers. For the twelfth episode of The Travel Is a Human Emotion Podcast, Spotnana VP of... -
Spotlight on Kelly Meeks: Recruiting the next wave of talented SpottersSenior Technical Recruiter Kelly Meeks has a knack for hiring top-tier new talent across Spotnana’s departments. Even more important, Kelly has helped Spotnana create a positive and engaging interview experience that gives candidates a... -
Podcast: EY’s Nicola Winchester on sustainable travel growthModern travel technology provides major benefits to growing companies with global workforces. For the eleventh episode of The Travel Is a Human Emotion Podcast, Spotnana VP of Marketing Justin Schuster spoke with Nicola Winchester,... -
Quantifying the savings from NDC and direct connectionsData is essential for informed decision-making. That’s why we equip our customers with real-time tracking, actionable insights, and a suite of out-of-the-box travel reports designed to answer critical business questions. Spotnana’s real-time analytics empower... -
Spotnana integrates with Cleartrip to expand content offerings in IndiaAt Spotnana, our commitment has always been clear: to empower our customers and partners with extensive, high-quality travel content from around the globe. Today, I’m excited to share a new milestone in that journey—our... -
Automating payments for airlines that only accept cashManaging payments in cash-only airline markets can often present significant challenges for travel management companies (TMCs). Airline payment acceptance rules vary widely depending on the carrier, geography, booking channel, and fare type. In some... -
Spotnana welcomes Frank Pelzer as Chief Operating OfficerWe are excited to welcome Frank Pelzer, a travel industry veteran, as our Chief Operating Officer (COO). In this new role, he will help Spotnana continue to grow and drive innovation for our partners... -
Spotlight on Kruthi Venkatesh: Reflecting on travel’s transformative impactAs a Frontend Staff Software Engineer at Spotnana, Kruthi Venkatesh is at the forefront of shaping the next generation of transformative traveler experiences. While she is tackling the daily responsibilities of her first role... -
Spotnana builds direct NDC integration with British AirwaysAs someone who has worked in the travel industry since 1980, I’ve seen how airline content distribution has evolved over multiple decades. Before I joined Spotnana, I met Spotnana’s Founder, Sarosh Waghmar, for coffee.... -
Podcast: The Future of Corporate Travel with Norm RoseAs emerging technology continues to enhance experiences for travelers, adapting to change is crucial for travel companies to maintain their competitive advantage. For the tenth episode of The Travel Is a Human Emotion Podcast,... -
2025 travel predictionsAs we enter 2025, the travel industry stands at a pivotal moment of transformation. Modern technology, generational shifts, and evolving corporate priorities are reshaping how we think about business travel and meetings. From artificial... -
Podcast: International SOS on risk management trendsDuty of care is an important issue in corporate travel, as companies seek to ensure the safety of their travelers in a complex and sometimes chaotic world. For the ninth episode of The Travel... -
Spotnana brings Ryanair and easyJet content to travelersAt Spotnana, we are committed to providing comprehensive global content that elevates the travel experience by expanding what travelers can find and book in one place. Today, we’re thrilled to announce that Ryanair and... -
2024 year in reviewThis past year included many major milestones for Spotnana as we grew our partner ecosystem and released several major enhancements to our Travel-as-a-Service platform. Here is a summary of some of the major company... -
Self-service supplier content management for TMCsA key challenge that travel management companies (TMCs) must navigate is managing access to content in a way that meets the needs of their customers. Pseudo city codes (PCCs) and supplier credentials allow travel... -
Growing with our TMC partnersI am excited about the decade ahead. Spotnana has an opportunity to dramatically improve the traveler experience, anticipate and proactively service the traveler during a trip, radically reduce the cost of servicing, become a... -
Negotiated savings reports provide actionable insightsData is key to effective decision-making. This is why we provide our customers with real-time data tracking and insights along with a variety of reports designed to provide answers to a wide range of... -
Spotlight on Kamaldeep Singh: Building with a passion for travelKamaldeep Singh’s lifelong passion for travel led him to join Spotnana, where he is helping transform travel experiences for global businesses as our Senior Manager, Content and Travel Experience. As a member of the... -
Spotnana’s global offsite: Converge 2024It takes dedication and discipline from hundreds of Spotnana employees around the world to achieve our vision of powering The Perfect Trip for travelers everywhere. In September, Spotnana held its second annual global offsite.... -
Our new company valuesI believe that having strong values that accurately reflect how you operate and treat one another is critical to building a successful business and positive workplace community. As a People leader, I have seen... -
Spotlight on Soniya Goyal: Driving innovation with our channel partnersSoftware engineer Soniya Goyal joined Spotnana from Twitter (now called X) with no work experience in the travel industry. She now works directly with our channel partners to understand their needs, integrate Spotnana’s travel... -
Key takeaways from T2RLEngage 2024How are travel platforms helping travel providers and sellers deliver value to their customers, and how has NDC’s rollout shaped the industry’s approach to implementing Offer, Order, Settle, Deliver (OOSD)? Sarosh Waghmar, our Founder... -
Spotnana’s in-house ticketing enhances TMC efficiencySpotnana’s modern technology simplifies some of travel technology’s most complex processes for travel management companies (TMCs). We’re excited to announce that Spotnana now uses in-house technology for our ticketing system, quality control engine, and... -
Spotnana welcomes Jugdeep Bal as VP of PartnershipsSpotnana’s mission is simple. We are committed to building a global, open platform that powers The Perfect Trip for business and leisure travel. We will cultivate and provide our growing ecosystem of partners with... -
Spotnana welcomes Mark Nelson to our board of directorsSpotnana’s mission is to modernize the infrastructure of the travel industry. To achieve this goal it’s essential that we seek the guidance of individuals with tremendous leadership and technical expertise. Today we’re thrilled to... -
How Spotnana’s agent companion view improves servicingFrom our earliest days, Spotnana has provided a single platform for travelers, travel managers, and agents. This means that agents using Spotnana have access to the same content, policies, profiles, trip history, and negotiated... -
Spotlight on Sebastien Goddijn: Solving multifaceted problems across travelExpanding your thinking around who you build for and serve is the key to powering the world’s best traveler experiences. Director of Product Management Sebastien Goddijn leads product management at Spotnana for our Air,... -
Spotnana integrates with Crisis24 for duty of careDedicated risk management solutions can be vital for travel managers to track travelers around the world and ensure their safety if something goes wrong. If dated or flawed information is sent from a travel... -
Compare flights vs. rail for greener travel choicesAt Spotnana, it’s our goal to provide travelers and the businesses we serve with the tools and data to make more sustainable travel choices. For some time we’ve offered the ability to measure the... -
Spotnana welcomes Vikram Bhambri as SVP of ProductSpotnana is building an open platform that connects humanity through next-generation travel experiences. Delivering on our product roadmap requires exceptional leadership and deep expertise. As we continue to scale Spotnana, we are committed to... -
Podcast: Cisco’s Carlos Almendros on smarter business travelProviding a better traveler experience, along with a wider variety of content options, is important for global travel programs. For the eighth episode of The Travel Is a Human Emotion Podcast, Spotnana VP of... -
Spotlight on Andrew Sheivachman: Catalyzing our organizational growthAs Spotnana began building a new modern infrastructure for travel, our Editorial Director Andrew Sheivachman embarked on a new career journey to help grow Spotnana. Andrew, Spotnana’s first Marketing and U.S.-based hire, leads our... -
Podcast: Claire Turner on sustainability in corporate travelAs the corporate travel industry grapples with environmental concerns and new regulations, travel managers must take a more active role in driving change for their travelers and travel programs. For the seventh episode of... -
Key takeaways from GBTA Convention 2024Last week, more than 5,000 people from 50 countries gathered in Atlanta for the Global Business Travel Association (GBTA) Convention 2024. It was an exciting three days for Spotnana as our team met with... -
Split payments allow business travelers to cover the cost of ancillariesWhen traveling for business, employees often want to purchase ancillaries such as additional checked baggage, preferred seating, or early check-in. If these items are not covered by company policies, travelers often have to purchase... -
Save on rail travel costs with split ticketsWith Spotnana’s extensive access to rail content across the globe, we make it easier for travelers to book trips via rail – whether that is in the U.S., UK, or Europe. In the Spotnana... -
Spotnana partners with Thrust Carbon to drive innovation in sustainable travelAs many of you know, I have been a major advocate of sustainable travel for many years. In fact, I posted my first public travel carbon disclosure statement in January 2019, when I shared... -
Spotnana powers Planned’s new travel offeringI have always believed that travel plays a significant role in connecting humanity, and I am proud that Spotnana’s open Travel-as-a-Service platform continues to help more and more people facilitate deeper in-person connections. Today,... -
Podcast: Center CEO Naveen Singh on a card-first approach to T&EModern technology is empowering finance professionals to gain greater insight into spending on travel and other expenses across their organizations. For the sixth episode of The Travel Is a Human Emotion Podcast, Spotnana Founder... -
Easy supplier and travel restriction managementFor global and growing travel programs, it can be complicated to ensure travelers are booking with the right suppliers. If your travel platform doesn’t allow you to highlight your preferred suppliers, your program is... -
Podcast: Scaling a TMC built on modern infrastructureFor travel management companies (TMCs), building the infrastructure to support global travel programs is usually expensive and time-consuming. New technology, however, is making it easier than ever for TMCs to provide next-generation travel experiences.... -
How Spotnana addresses content fragmentationTo provide travelers with the best experiences, it’s essential for modern travel platforms to address the growing problem of content fragmentation. While it once was possible to source all available content through GDSs alone,... -
Spotnana powers Business Access by Marriott Bonvoy®Spotnana is truly blessed to have a growing set of incredible global companies who have placed their faith in us. Today, I’m excited to share that Marriott International, the world’s largest international hotel chain,... -
Simplifying travel for multiple people on the same flightPlanning trips for multiple people who want to share the same flight often requires travel arrangers to spend a considerable amount of time creating and managing separate bookings for individual travelers. Now Spotnana offers... -
Spotnana partners with Air France and KLM to deliver more global NDC contentAs a global travel platform committed to driving innovation within the travel industry, we’re passionate about bringing freedom, simplicity, and trust to travelers everywhere. One way we’re doing this is by partnering directly with... -
How Spotnana powers travel portals for suppliersMany suppliers offer travel portals so that customers who book with them often are able to receive special perks while also getting some of the most critical benefits of a managed travel program. A... -
What does Pride mean to you?How we choose to express and celebrate who we are is shaped in part by the history that preceded us, the way we currently engage with others, and the dreams and aspirations we have... -
Spotnana expands partnership with Sabre to include NDC contentToday, I’m delighted to announce that Spotnana is expanding our partnership with Sabre by adding support for Sabre NDC to our Travel-as-a-Service platform. Once our integration is complete, our customers and channel partners will... -
Podcast: Reshaping global travel programs with SAS’ Richard ClowesModern technology is key for global travel programs looking to provide better experiences to travelers. For the fourth episode of The Travel Is a Human Emotion Podcast, Spotnana VP of Business Development for Content... -
Spotnana’s enhanced lowest logical fare capabilitiesAdvanced lowest logical fare (LLF) functionality may be what your travel program needs to save on flight costs without sacrificing traveler satisfaction. Lowest logical fare functionality compares a traveler-selected fare with the lowest in-policy... -
Building trust in travel retailing at ATPCO’s Elevate 2024It takes a community of like-minded innovators to move the travel industry forward. Spotnana leaders were on stage at ATPCO’s Elevate 2024 event to discuss how modern technology and tight collaboration with global airlines... -
This is what great partners are made of“The future depends on what we do today.” Spotnana is at a pivotal moment in our mission to revolutionize the travel industry. I have been thinking a lot about this over the last few... -
Podcast: Brex’s Karandeep Anand on the evolution of Brex TravelBrex has built a strong brand as an expense management platform serving the needs of fast-growing companies. With the introduction of Brex Travel last year, powered by Spotnana, Brex has found success providing seamless... -
Marhaban Dubai! Spotnana supports Emirates NDC content with full servicing capabilitiesAt Spotnana, we’re singularly focused on building the travel platform that connects humanity through the world's best travel experiences. One way we’re achieving this is by partnering with the world’s top airlines on deep... -
Podcast: Distribution and sustainability with Parexel’s Ben ParkBringing travelers the widest array of content is crucial for travel managers around the world. For the second episode of The Travel Is a Human Emotion podcast, Spotnana VP of Business Development for Content... -
Podcast: Lufthansa Group VP Johannes Walter on investing in innovationWe’ve launched the Travel is a Human Emotion podcast to explore how travel’s most dynamic leaders are driving innovation and change. For our first episode Spotnana Founder and CEO Sarosh Waghmar spoke with Johannes... -
Spotnana powers Expensify’s new travel offeringWe are a company built on principles, and one of the most important principles we live by is our promise to “build longer tables, not higher walls.” For me, these words capture our ongoing... -
How any financial services provider can start selling travelIt can be complicated for financial services providers to start selling travel to their customers. Selling travel brings numerous business and brand upsides: for example, you can improve customer loyalty, generate additional revenue, and... -
Spotnana powers travel for sustainability startup GoodwingsToday we are blessed to announce two incredible partnerships. JTB Business Travel announced a new global strategic partnership with Spotnana to deliver next-generation travel experiences to their customers. Through this partnership, we will also... -
Spotnana powers travel for JTB Business TravelI’ve always believed in the power of travel to create positive change in the world. My first travel “job” was helping international students at UT Austin find the most cost-effective way home so they... -
Spotnana builds direct NDC integration to Copa AirlinesOne of Spotnana’s core values is to build globally and serve locally. We embrace a global mindset as we serve customers worldwide to pursue our mission to modernize the infrastructure of the travel industry. ... -
Spotnana welcomes Joyce Pflaumer: new Strategic Customer Success ManagerWe are thrilled that Joyce Pflaumer has joined our team as a Strategic Customer Success Manager! Joyce brings a distinctive blend of skills and insights to Spotnana from her 15+ years of experience in... -
Direct Travel powered by SpotnanaThere’s no way for me to start this post except by expressing my deepest gratitude to our Executive Chairman, Steve Singh. Steve founded Concur and led the company as CEO for over 20 years... -
Solving pain points for corporate event travelMeetings and events are powerful tools for sharing ideas, deepening relationships, and building strong team cultures. It’s no wonder that meetings and events accounted for nearly 40% of business travel spending in the U.S.... -
How financial service providers increase competitive advantage through travel salesFor financial service providers, a travel offering provides additional benefits to customers that help you attract more customers, maximize share of wallet, and increase loyalty. This is why JP Morgan Chase acquired Frosch, and... -
Spotnana welcomes Travel Buyer of the Year Nikki RoganWe are excited to welcome Nikki Rogan, 2023 Business Travel Awards Europe Travel Buyer of the Year, 2017 ITM Multi-National Travel Buyer of the Year, and former Global Travel Director at Fujitsu to Spotnana... -
Announcing Spotnana EventsI have always believed deeply in the power of travel to build greater understanding, deeper relationships, and stronger teams. This is why Spotnana is dedicated to revolutionizing the way corporate and leisure travelers around... -
Webinar: The future of travel data and analyticsModern technology is driving improvements to how global enterprises leverage travel data and analytics to improve their travel programs. Spotnana VP of Business Development for Content Distribution Johnny Thorsen led a conversation with Richard... -
Flexible site messaging enables essential communication with travelersManaging a corporate travel program comes with a lot of tasks, including communicating with company travelers. Knowing that employees are bombarded with emails, messages, meetings, calls, etc., it was important for us to build... -
Local languages and invoicing simplify global travelOne of Spotnana’s core values is to build globally, serve locally. We embrace a global mindset and celebrate diversity as we serve customers around the world. As a result, Spotnana is deeply committed to... -
Spotnana delivers direct integration to Expedia hotel contentIt’s our goal at Spotnana to provide our customers and partners with the most comprehensive access to travel inventory, the most competitive rates, and the world’s best shopping experience. To solve for this, we... -
Why Spotnana believes in Travel-as-a-ServiceTravel is a human emotion, and it is our goal to build the platform connecting humanity through the world’s best travel experiences. That’s why we built Spotnana around seven core beliefs and principles that... -
Spotnana welcomes Shilpi Narang as VP of Customer ExperienceOne of Spotnana’s core values is obsessed with customer needs. We care deeply about our customers, actively listen to their needs, and strive daily to earn their trust by exceeding their expectations. This takes... -
Why building travel products is hardMore companies are adding travel booking to their suite of customer offerings. Selling travel is a natural complementary fit for many technology providers, financial institutions, and expense management providers. Building a travel solution from... -
Challenges serving travelers as a non-travel companySelling travel to your customers is a great way to drive additional revenue, win more deals, increase retention, and provide memorable experiences to end users. Building travel capabilities into your product, however, can be... -
Reflections on 2023A year of transformation and growth This past year feels like a whirlwind to me when I sit and take stock. In our year-end summary blog post, you can read about how we now... -
What exactly is Spotnana?As Founder and Chief Product Officer, the question of what Spotnana is comes up in many of the conversations I have with job candidates and people in the travel industry. People want to know... -
Spotlight on Bill Brindle: Promoting suppliers and clients’ shared successToday, Spotnana’s VP of Content and Travel Operations Bill Brindle fearlessly leads our efforts to drive innovation with suppliers and support seamless traveler experiences. But it was over a cup of coffee in London... -
Spotnana’s 2023 Year in Review2023 has been a pivotal year for Spotnana. We’ve come so far in such a short period of time that when I look back, it feels like several years of innovation were compressed into...
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What is the PNR in corporate travel?The Passenger Name Record (PNR) is a unique identifier assigned to an individual passenger or a group of passengers in the airline industry. PNRs are used to store passenger information, including their name, flight... -
5 reasons Spotnana isn’t a typical TMCChoosing a new travel management company (TMC) is a complicated process for enterprise travel managers. With so many options alongside the complexity of managing the fragmentation of a global travel program, it can be... -
Webinar: The evolution of NDC – where are we going next?With the International Air Transport Association’s (IATA) New Distribution Capability (NDC) standard gaining traction in corporate travel, visionary leaders are embracing change to provide better experiences to business travelers. Spotnana has seen massive adoption... -
Qantas launches new SMB Business Rewards booking experience powered by SpotnanaIn August of this year, we announced that Spotnana’s Travel-as-a-Service platform had been selected by Qantas to power its new online booking and travel management experience for small and mid-sized business customers. I’m excited... -
Spotnana powers Train Hugger’s UK rail experienceIt’s incredible to see what forward-looking organizations can accomplish when they work together. I’m excited to share that Spotnana’s Travel-as-a-Service platform now powers Train Hugger’s booking experience for corporate travelers purchasing UK rail, which... -
Spotnana travel glossarySpend even a brief time in the business travel world and you’ll find yourself bombarded with a barrage of jargon and acronyms. TMC? BSP? GDS? We call it the alphabet soup, and we don’t... -
Building the next generation of rail travelEuropean rail is one of the most complex offerings to solve for in corporate travel, because it requires investing in a broad range of unique features and negotiating complex licensing agreements. Travelers typically can’t... -
Spotlight on Jessica Lewis: Building our finance organization from the ground upSpotnana VP of Finance Jessica Lewis’ mission to build and maintain the finance organization of a generational company like Spotnana is one of the most thrilling challenges of her career. Jessica started her career... -
Why the travel industry needs modern infrastructureIf business travelers are frustrated when hitting the road, dated technology is often the culprit behind the scenes. Spotnana Founder and CEO Sarosh Waghmar gave the keynote presentation at the FutureTravel Summit in Barcelona... -
Your corporate travel program needs an open travel platformTraditional travel technology is defined by closed systems that are cobbled together to provide dated experiences to users. If you’re building a travel program, your choice of partners are usually constrained by which travel... -
Center builds T&E solution with travel infrastructure powered by SpotnanaI like to say that Spotnana is building longer tables, not higher walls. This is my simple way of saying that Spotnana was designed from day one to be an open platform that anyone... -
Why flawed online booking tools are the status quo in corporate travelOnline booking tools (OBTs) helped bring business travel into the internet age by allowing travelers to book business trips on their computers instead of via a travel agent or ticketing office. What was groundbreaking... -
6 ways to know your travel program is out of dateIn corporate travel, improving your travel program can be hard if you are working with partners using a dated technology stack. The benefits of modern technology make it easy to improve your travel program... -
Spotnana builds deep direct integration to Southwest AirlinesIt’s our goal to provide our customers and partners with the most comprehensive travel content and the world’s best travel experiences. To achieve this for air travel, we’ve staffed an entire team dedicated to... -
Self-service makes life easy for business travelersWhen business travelers have the ability to adjust their trips, they spend less time worrying about travel and more time on achieving your company’s business goals. Two-thirds of travel managers polled said agent call... -
Show, but do not allow booking, builds trust with business travelersWhile it may be tempting to hide travel options from your employees that you don’t want them to book, we believe it’s best to present ALL options to keep employees from shopping around on... -
Announcing Spotnana Carbon RemovalThe global travel industry is facing a massive challenge addressing the problem of carbon emissions. Obviously, it will be impossible to completely remove carbon emissions from the actual travel process for many years to... -
How microservices are transforming corporate travelWhen looking for a new travel platform, it’s important to evaluate how new technology can solve your pain points and encourage more travelers to follow your policy. Travel platforms built on a microservices-based architecture... -
Top misconceptions about business travel planningBusiness travel is an exciting part of the employee experience, but travel managers must implement effective travel management policies so employees can enjoy successful trips. Sometimes, decision-makers are held back by misconceptions about corporate... -
Spotnana powers global travel for Team Novo NordiskProviding unparalleled experiences to global travelers is core to Spotnana’s mission as we modernize the infrastructure of travel. We are delighted to announce Spotnana’s sponsorship of Team Novo Nordisk, the world’s first all-diabetes professional... -
Spotnana powers Ticketpro’s new South Africa TMCToday we are thrilled to announce that Ticketpro Travel Solutions, a new TMC created by South Africa’s leading ticketing provider Ticketpro, will use Spotnana’s core infrastructure to power its travel management business. As the... -
Top 3 trends of GBTA Convention 2023Corporate travel is back in full swing. Last week, 5,000-plus people from around the world got together for the Global Business Travel Association (GBTA) Convention 2023 in Dallas, Texas, to connect with old friends,... -
Spotnana welcomes industry veteran Claire Blades as Strategic Success ManagerClaire Blades, formerly Director of Global Procurement for enterprise data management provider Veritas Technologies LLC, has joined Spotnana as Strategic Success Manager, Corporate Travel. Prior to eight years as Director of Global Procurement for... -
Spotnana first to provide International SOS with NDC duty of care dataPeople are at the heart of everything we do at Spotnana. Our company was founded with the goal of bringing people together across the world to make meaningful connections. None of this can be... -
Lufthansa Group invests in Spotnana, supports direct NDC integrationsSpotnana has an incredibly ambitious mission to modernize the infrastructure of the travel industry. Many of the people I spoke with early on about investing in Spotnana either didn’t think massive transformation was possible,... -
Spotnana powers Qantas Business Rewards platformSpotnana was created to build a new infrastructure for the travel industry that anyone can use to accelerate innovation. When we announced our Series B round of funding just over a year ago, we... -
Spotlight on Bill Tillman: Realizing our core Spotnana visionAs Spotnana’s VP of Sales, Bill Tillman oversees our go-to-market strategy and leads our sales organization. Bill has more than two decades of travel industry experience. He began his journey in travel technology in... -
How Cisco and Airbnb manage travel policies in today’s complex environmentA successful travel program has to evolve with the times. In a world of remote work, duty of care concerns, and a global workforce, travel programs need to evolve policies to address new challenges... -
Spotnana’s approach to scaling R&DAt Spotnana, we are at the forefront of an exciting transformation in the travel industry. Our goal is to challenge and reinvent the traditional architecture for booking travel that has remained stagnant for over... -
Spotlight on Manish Nagpal: Driving innovation in airline retailingManish Nagpal is Spotnana’s Head of Engineering for Air. His team is responsible for developing our best-in-class booking experience for flights and building deep direct integrations with the world’s top airlines. Before Spotnana, Manish...
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Spotnana enables unused ticket management across airline content channelsIt’s our goal at Spotnana to maximize the efficiency of every traveler and agent who uses our technology. To achieve this we are working step-by-step to fully automate every possible travel workflow, no matter... -
Spotnana integrates Amtrak with latest APIWe are excited to announce that Spotnana is using the latest version of Amtrak’s API with the highest level of connectivity available to bring Amtrak rail content to our global customer base. Amtrak is... -
Spotlight on Cynthia Beldner: Using Career Learnings to Support Technological InnovationCynthia Beldner is Spotnana’s Head of Customer Success. When a new customer or partner signs on with Spotnana, Cynthia and her team ensure the implementation process is quick, easy, and seamless. After implementation, Customer... -
See You at GBTA Convention 2023 in DallasTravel is a human emotion and bringing people together is what we do at Spotnana. Spotnana is returning this year to the Global Business Travel Association’s Convention 2023 in Dallas at booth #3417. We’re... -
How to Choose the Right Corporate Travel System for Your BusinessManaging business travel is an old practice with a new set of demands. Today’s companies need to empower remote teams to meet in person, enhance business traveler experience, promote sustainability, and reduce costs amid... -
Spotnana Builds Direct NDC Integration to United AirlinesIt’s been said that if something is worth doing, it’s worth doing well. Before founding Spotnana I led WTMC, which was the first company in the world to build deep direct NDC integrations with... -
Spotlight on Michelle Lewis: Ushering Travel into the Modern EraMichelle Lewis is Spotnana’s Director of Travel Operations under Spotnana VP of Travel Operations Bill Brindle. She oversees four teams: Customer Experience, Seat 1A, Testing, and Training. It is her responsibility to ensure that...
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CWT Partners with Spotnana for Global Travel SolutionIt’s said that our trials are like a hammer that tempers us into something stronger over time. Prior to founding Spotnana I learned from painful firsthand experience just how difficult it is for a... -
How Business Travel Websites Save Your Company MoneyMany business travelers plan their trip using an online travel agency (OTA) or directly on an airline or hotel website. If your company’s employees currently book online however they want, though, it’s likely you’re... -
Top 5 Benefits of Modern Corporate Travel Booking PlatformsIt’s hard to imagine, but it wasn’t that long ago that business travelers only had one option when it came to booking a flight or a hotel room. They had to pick up the... -
Self-Service Business Travel Saves Time and MoneyDelays and cancellations can make business travel frustrating for even the most grizzled road warrior. Travelers without the right support waste hours on the phone rebooking flights and finding hotel rooms when they should... -
Why Corporate Travel Needs Dynamic Lowest Logical FareLowest Logical Fare (LFF) is such a simple concept, right? Back in the late 1990s, when the first online booking engines were launched, two new terms arrived in the corporate travel management dictionary. I... -
What Is Travel-as-a-Service?Traditional travel technology has its roots in mainframe computing introduced in the 1960s. Dated technology leads to increased costs, less flexibility, and poor experiences for travelers. Spotnana built the first Travel-as-a-Service Platform to modernize... -
Advanced Features for the Perfect Business Travel PolicyWith travel costs rising, and growth in remote teams driving higher demand for internal meetings, creating the right travel policy for your company can lead to a major impact on cost savings and traveler... -
How TMCs Fix Business Travel Flight DisruptionsIt’s hard for business travelers to navigate the complexity of a widespread flight disruption if they booked using an online travel agency (OTA) or directly with an airline. When dozens or hundreds of flights... -
Spotlight on Johnny Thorsen: Fulfilling a Longtime Vision for Corporate TravelJohnny Thorsen is Spotnana’s VP of Partnerships. He is a global technology evangelist in the corporate travel and mobile world with proven ability to start new businesses and develop new services within large companies.... -
New Research: Sustainability in Business Travel Becomes PriorityAs sustainability grows in importance for travel managers, leaders need better tools to track and manage the impact of emissions on the environment. Spotnana partnered with the Global Business Travel Association (GBTA) to explore... -
New Research: Business Travelers Need Better ServiceTravel management companies (TMCs) and online booking tools (OBTs) are crucial to every well-run travel program. Travel managers, though, are largely unhappy with the solutions provided by their existing partners. Spotnana partnered with the... -
How Spotnana Supports NDCWith American Airlines removing 40% of its fares from traditional distribution channels on April 3, partnering with a corporate travel platform that is NDC-ready is more important than ever before. Being truly NDC-ready, though,... -
Spotnana Powers Travel for Brex’s T&E SolutionWhen Spotnana was created back in 2020, we set out to modernize the infrastructure of the travel industry. This is our mission and reason for being. However, the technology we’re building is only a... -
How We Designed Spotnana to Support White LabelingA white labeled product is a software product or a service that is developed by one company and then rebranded and sold by another company. Users of the rebranded product are often unaware of... -
Report: Trends Driving Travel Manager Success in 2023Corporate travel is in a moment of transition, with mounting inflation challenging the return to travel in the post-COVID world. How are travel managers thriving in 2023 despite the numerous complexities they face? Spotnana... -
New TMC Solutions Travel Is Powered By SpotnanaToday we are excited to announce that Solutions Travel, a new TMC founded by corporate travel industry veteran Mark Walton and a team of experienced travel investors, will use Spotnana as the core infrastructure... -
6 Questions to Ask Your TMC About How They Support NDCIATA’s New Distribution Capability (NDC) is a hot topic in corporate travel once again with American Airlines set to make 40% of its fares unbookable GDS EDIFACT-based booking channels in April. While many travel... -
Spotlight on Jessica Bartlett: Advising Us on What Is Best for SpotnanaJessica Bartlett is Spotnana’s VP of People. She leads our global People Team which is focused on recruiting, retaining, and developing Spotnana’s most valuable asset: its people. Jessica strives to cultivate an environment where... -
What Is a Frequent Flyer Program?A frequent flyer program is a loyalty program offered by airlines to reward their customers for their travel. Customers can earn miles or points for flights they take and redeem their points for a... -
What Is an OBT (Online Booking Tool)?When business travelers need to plan a trip, they have options. They can book their travel using an online travel agency, they can go directly to a supplier’s website, or use a company-mandated online... -
Announcing Seat 1A, White-Glove Service for VIP TravelersFor my entire adult life, I have been obsessed with travel in the front of the cabin. Far beyond simply finding the best fares, my passion for VIP travel has always been about delivering... -
What Is Duty of Care in Travel?Duty of care is a legal responsibility that employers have to ensure the health, safety, and well-being of their employees at the office and while they are on a business trip. This includes providing... -
What Is an OTA (Online Travel Agency)?Online travel agencies (OTAs) are a popular way for business and leisure travelers to book flights, hotels, and rental cars. While OTAs offer convenience, they lack the comprehensive features that make it easy for... -
The Case of the Missing Fares: Why You Need NDC-Enabled Travel TechSome airlines are removing fares and packages from traditional corporate travel channels in order to gain more control over the pricing and distribution of their services. Recently, American Airlines announced it will remove access... -
Reflections on 2022As we reach the end of each year, we often reflect on how we got there. I am sharing some personal thoughts on this journey as we navigate our path forward and enter 2023.... -
Rings of ValidationSpotnana’s Travel-as-a-Service Platform is used by a wide range of personas including travelers, travel arrangers, company administrators, travel agents, and travel management company (TMC) administrators. When new features are ready, we have to ensure... -
Spotnana’s Event-Driven Architecture, Part 2Our initial Gossiper event processing framework served us well in the first phase of production traffic. However, as the workflows evolved to be more complex, the producer and consumer pattern became intermingled with too... -
Spotnana’s Event-Driven Architecture, Part 1Spotnana is building a modern, open, API-driven platform for the $1.4 trillion travel industry, which has relied heavily on technology that was developed in the last century. Corporate travel involves complex workflows, including airline,... -
Spotlight on Amit Fnu: Driving Collaboration and ChangeAmit Fnu is a Senior Director of Engineering at Spotnana. He has led backend teams to deliver strategic projects, including a new version of our analytics suite, payment processing improvements, new policies, and new...
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Spotlight on Haiyang Liu: Benefits of a Travel Industry CareerHaiyang Liu is an Engineering Manager at Spotnana focused on backend engineering. Recently he’s been focusing on our Agent Desktop, the suite of tools we provide to travel agents to enable them to provide...
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Our First Global Offsite: Converge 2022It’s important to foster community and collaboration when building a generational company. This past November, Spotnana hosted our global employee base in Jaipur, India, for Converge, our first global offsite. Converge strengthened connections between... -
Spotnana’s 2022 Year in ReviewIt’s been an exciting year for Spotnana, and we have made tremendous progress building our Travel-as-a-Service Platform. From delighting travelers with industry-first features to empowering our partners with powerful technology innovations, we are modernizing... -
What Is NDC (New Distribution Capability)?It’s impossible to talk about corporate travel content and traveler experience without touching on NDC, or New Distribution Capability. NDC lies at the center of efforts to modernize airline retailing and distribution to create... -
What Is a TMC?In the world of corporate travel, there’s an acronym for everything. TMC, or travel management company, is at the top of the need-to-know list. That’s because TMCs traditionally play a vital role in helping... -
What Is a GDS?If you’ve spent any amount of time learning about corporate travel, you’ve probably heard the term GDS, or global distribution system. The GDS plays a key role in connecting travelers and travel agencies with... -
The Journey of a Spotnana Engineering InternMelanie Zhou, one of Spotnana’s recent Software Engineering interns, has returned to pursue a Computer Science degree at Stanford University focused on human-computer interaction. We’re grateful that she took a moment to reflect on... -
Our Benefits PhilosophyProviding care through coverage At Spotnana, our benefits philosophy is to care for the people who make everything possible. Spotters around the world work hard to modernize the infrastructure of the trillion-dollar travel industry,... -
Opportunities for Engineering Interns to Grow and Drive Real ImpactAt Spotnana, our interns grow not only as professionals, but also as global citizens and curious learners. Three of our Engineering interns from Summer 2022 recently shared their internship stories, providing a first-person perspective... -
Making Business Travel Support SimpleWhen you manage travel for a company, it’s essential that your travelers have access to the best service to help plan trips and navigate travel disruptions. Unfortunately, many corporations and suppliers make this difficult... -
Why Travelers Book Out of Policy and Off PlatformWhen business travelers ignore their travel policy and book outside of approved channels, it drives up costs and leads to a poor experience for your employees. This phenomenon in corporate travel is known as... -
Making Travel Management EasyIf you're managing business travel for your company, you know how challenging it can be to triage the constant stream of requests it takes to support your travelers. From the piles of paperwork to... -
Fixing Corporate Travel’s Rising CostsA looming recession and increased travel demand is making business travel more expensive. But that doesn't mean your business has to cut back on travel to keep costs down. In this blog post, we... -
Transform Your Travel Program With PersonalizationWe’re all used to personalized experiences in our personal lives as consumers. Recent research finds that personalization is not just important to delivering elevated experiences, but getting users to use a service at all. ... -
GBTA Webinar: Increase Traveler Satisfaction and Value With a Modern, Personalized Shopping ExperienceCorporate travel is evolving, with personalization emerging as a powerful driver of loyalty and convenience for business travelers. A travel program needs modern technology, though, to create a better experience for travelers. Spotnana’s partnership... -
8 Questions to Ask When Selecting a Corporate Travel PlatformChoosing the right travel technology and service provider is more important than ever before. Nearly two-thirds of travel buyers said their current online booking tool isn’t fit for their medium- or long-term needs, according... -
Fixing business travel’s broken momentsCorporate travel has problems. The legacy technology solutions used by travel management companies lead to fragmented data and inefficiency that create a poor experience for business travelers. Modern technology, however, is transforming the business... -
How to Build Your Sustainable Business Travel PolicyCompanies are working to reduce their carbon footprint and empower employees to make choices that reduce their impact on the environment. A recent report from the Institute of Travel Management found that sustainability is... -
Spotnana and American Airlines Personalize Travel OffersAs consumers, we are all accustomed to personalization in many facets of our lives. Amazon recommends products to us, and Netflix recommends shows we might like. This heavily fuels our desire to go back... -
The Top Trends of GBTA Convention 2022Corporate travel is back. Last week, 4,000-plus people from around the world got together in San Diego for the Global Business Travel Association (GBTA) Convention 2022 to reconnect with old friends, meet new contacts,... -
TROOP Expands Meetings Platform With Travel Booking Powered by SpotnanaIn a world of distributed work teams and global organizations, bringing employees together is more important than ever before. Spotnana is excited to announce that TROOP’s algorithm-based meetings management platform now allows users to... -
The 20-Year Journey to Create SpotnanaGuest blog post from Arjun Chopra, a Spotnana seed investor. “We didn’t open up his chest and look at his heart - look at the spine he had… I don’t know if anyone did.”... -
Accelerating Travel-as-a-Service With Spotnana’s $75M Series BFor decades the travel industry has been dependent on antiquated technology that stifles innovation, erodes trust, and prevents suppliers from building direct relationships with travel buyers. We feel passionately that travelers deserve better. Spotnana... -
How to Save on Corporate Travel Management FeesWhen shopping for a travel management company, it's essential to pay close attention to how fees are structured. Traditional travel management companies typically have a complex menu of fees with dozens or hundreds of... -
Business Travel Booking That Works for EveryoneBusiness travelers are used to shopping around. They suspect that whatever platform they’re supposed to use doesn’t have the best inventory and pricing; usually, they’re right. Nearly half of visits to travel sites come from... -
Building a New Infrastructure for Corporate TravelIt has become clear to both Spotnana and our customers that the only way to create a more free and open travel industry is with technology. As we build new solutions to solve legacy... -
Fixing Business Travel’s Biggest Pain PointsIt’s been two years since the global travel bans were announced back in March 2020 to combat Covid-19. It’s great to see how optimism is forming across the industry once again and travel is... -
Global Travel With Real-Time InsightsBuilding a travel program is usually a series of trade-offs and compromises for travel managers at growing global companies. Every country with an office needs its own instance of a travel management platform and... -
Business Travel Policy Made EasyThere’s nothing that seasoned business travelers dislike more than a travel policy that doesn’t make sense for them. Your corporate travel policy affects not just your company’s bottom line and sustainability, but the experience your... -
Business Travelers Need 24/7 Global ServiceReturning to business travel can be stressful for travelers if they don’t have support at the moments they need it most. Your travelers want to know they can turn to someone for help at... -
Get Started With Green Travel TodayTaking steps to protect the planet is necessary, and the right thing to do, in a world at risk from climate change. To combat climate change, companies around the world are moving toward net-zero... -
The Best Business Trip, Without Shopping AroundEvery time someone travels for work, there’s one question that’s in the back of their mind: Am I really getting the best prices on my flight, hotel, and car rental? For travel managers and... -
Making Business Travel Safe and SimpleIn an age of evolving travel restrictions and security concerns, uncertainty is a constant in business travel. How can you empower employees to get together and do their best work, while also protecting their... -
Amex Ventures Joins Spotnana on Mission to Unbundle TravelSpotnana is on a mission to fix the travel industry by building travel’s first open innovation platform. A better ecosystem for travel, however, can only be created in partnership with leaders across the world. We’re excited... -
Introducing SpotnanaWhen I first fell in love with travel two decades ago, I learned that bad service and high prices are a byproduct by a dated technology stack that hurts travelers and disconnects travel providers...